These Terms & Conditions apply to your use of www.project90.uk, operated by Project 90, trading as Project 90.

By accessing or using our website, signing up to our mailing list, creating an account, submitting a form, making a purchase, booking an event, downloading content, or interacting with our brand online, you agree to these Terms.

If you do not agree to these Terms, you must not use our website.

1. Who we are

Project 90 is operated by Project 90.

2. About our website

Our website may be used to provide information, content, offers, products, services, events, bookings, digital downloads, marketing sign-ups, competitions, promotions and other brand activity relating to Project 90.

We may update, change, suspend or remove any part of the website at any time without notice.

3. Use of the website

You agree to use our website lawfully and responsibly.

You must not:

• use the website for unlawful, fraudulent or harmful purposes;

• copy, scrape, harvest, mine or extract data from the website without permission;

• interfere with the security, availability or operation of the website;

• attempt to gain unauthorised access to our systems, accounts, databases or servers;

• upload viruses, malware, malicious code or harmful content;

• impersonate another person or organisation;

• use the website to damage, exploit, misrepresent or undermine Project 90;

• use our brand, website, content or intellectual property for competing commercial purposes without written permission;

• send spam, unsolicited messages or automated requests through the website;

• use bots, crawlers, scrapers or automated tools without our written consent.

We reserve the right to restrict, suspend or block access to the website if we believe these Terms have been breached.

4. Brand ownership and intellectual property

All intellectual property rights in our website and brand are owned by or licensed to Project 90.

This includes, but is not limited to:

• the Project 90 name;

• logos;

• slogans;

• product names;

• designs;

• images;

• graphics;

• videos;

• text;

• website layout;

• downloadable materials;

• social media content;

• campaign concepts;

• photography;

• event names;

• brand assets;

• software;

• databases;

• marketing materials.

You must not copy, reproduce, edit, publish, distribute, sell, license, imitate, reverse engineer or commercially exploit our content, branding or materials without our prior written permission.

Nothing in these Terms gives you ownership of our brand, website content or intellectual property.

5. User content

If you submit, upload, tag, share, post or send us any content, including reviews, comments, photos, videos, testimonials, feedback or social media posts, you confirm that:

• you own the content or have permission to share it;

• the content does not infringe anyone else’s rights;

• the content is not defamatory, offensive, unlawful, misleading or harmful;

• we may use it as described below.

By submitting or sharing content with us, you grant Project 90 a worldwide, royalty-free, non-exclusive licence to use, reproduce, edit, publish, display, share and promote that content for brand, marketing, social media, advertising and website purposes.

We may remove user content at any time.

6. Email sign-ups and marketing

When you sign up to our mailing list, submit your email address, enter a promotion, make an enquiry or purchase from us, we may use your email address in line with our Privacy Policy.

This may include sending you:

• brand updates;

• sales campaigns;

• product launches;

• offers;

• event announcements;

• promotions;

• retargeting campaigns;

• personalised marketing.

You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us.

Our use of personal information is governed by our Privacy Policy.

7. Products, services, events and digital content

Where we sell products, services, digital content, tickets, memberships or event access through the website, the specific product or service details will be shown at the point of purchase.

You are responsible for checking that all details are correct before placing an order, including product, quantity, date, time, location, delivery address and contact details.

We reserve the right to refuse, cancel or refund an order where:

• there is a pricing or listing error;

• the product or service is unavailable;

• payment is not authorised;

• we suspect fraud or misuse;

• you breach these Terms;

• we are unable to fulfil the order for reasons outside our reasonable control.

8. Prices and payment

Prices will be shown on the website or checkout page.

Unless stated otherwise, prices are shown in GBP (£) and include VAT where applicable.

We may change prices at any time, but this will not affect orders already accepted unless there has been an obvious error.

Payments may be processed by third-party payment providers. We do not usually store full payment card details on our own systems.

9. Delivery, fulfilment and access

Delivery, fulfilment, event access or digital access details will be provided at checkout or in your confirmation email.

For physical products, delivery times are estimates only unless expressly guaranteed.

For digital products, downloads, memberships, online access or event tickets, you are responsible for ensuring that your device, internet connection and email details are suitable to receive access.

10. Cancellations, returns and refunds

Your cancellation, return and refund rights depend on what you have purchased.

Physical goods

If you are a UK consumer buying online, you may have a legal right to cancel certain purchases within 14 days, unless an exception applies.

Some products may be excluded from cancellation rights, including personalised goods, sealed goods that are not suitable for return for health or hygiene reasons once unsealed, perishable goods, or other excluded categories.

Digital content

Where you purchase digital content, downloads, online programmes or instant access materials, you may lose your right to cancel once access or download begins if you have agreed to immediate access and acknowledged that cancellation rights may be lost.

Services

Where you purchase services, you may lose some or all cancellation rights once the service has been fully performed, if you requested performance to begin during the cancellation period.

Events and tickets

Event tickets, dated bookings, scheduled activities and leisure services for a specific date or period may have different cancellation rules and may not be refundable unless stated otherwise or required by law.

Refund policy

Please see our refund policy.

11. Promotions, discounts and competitions

From time to time, we may offer promotions, discounts, giveaways, competitions or referral schemes.

These may be subject to additional rules, eligibility criteria, closing dates, usage limits, exclusions or minimum spend requirements.

We reserve the right to amend, suspend or withdraw promotions at any time where necessary.

Discount codes:

• cannot usually be exchanged for cash;

• may be limited to one use per customer;

• may not apply to sale items, bundles, tickets, gift cards or selected products;

• may be withdrawn if misused.

12. Accuracy of information

We try to keep website information accurate and up to date, but we do not guarantee that all content is complete, current or free from errors.

Images, colours, descriptions, availability, timings and specifications may vary.

We may correct errors, update content or change details at any time.

13. Third-party links and platforms

Our website may contain links to third-party websites, social media platforms, payment providers, booking platforms or partner services.

We are not responsible for third-party websites, content, policies, availability, security or actions.

Your use of third-party services is subject to their own terms and policies.

14. Website availability

We do not guarantee that the website will always be available, uninterrupted, secure or error-free.

We may suspend or restrict access for maintenance, updates, security, technical issues, business reasons or events outside our control.

15. Limitation of liability

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or breach of your statutory rights.

Subject to this, we are not liable for:

• loss of profit;

• loss of revenue;

• loss of business;

• loss of goodwill;

• loss of data;

• loss of opportunity;

• indirect or consequential loss;

• website downtime;

• third-party platform issues;

• unauthorised access caused by your own failure to keep account details secure;

• events outside our reasonable control.

If you are a business user, our total liability to you will not exceed the amount you paid to us in the 3 months before the claim arose.

If you are a consumer, nothing in these Terms affects your legal rights.

16. Personal accounts

If our website allows accounts, you are responsible for keeping your login details secure.

You must notify us immediately if you believe your account has been accessed without permission.

We may suspend or close accounts where we suspect misuse, fraud, security risk or breach of these Terms.

17. Prohibited commercial use

You must not use our website, content, brand, products, services, data, customer journey, marketing funnel, sales copy, imagery, event concept, campaign structure or business model to create, promote or support a competing brand or business without our written permission.

You must not reverse engineer, imitate, clone or commercially exploit our website, brand identity, product structure, marketing materials or customer experience.

18. Reviews, testimonials and feedback

If you provide feedback, reviews, testimonials, survey responses or suggestions, you agree that we may use them to improve and promote Project 90.

We may use submitted feedback in marketing, social media, advertising, website content, investor materials, internal reporting or product development.

We may edit testimonials for length, spelling or clarity, provided we do not materially misrepresent your views.

19. Force majeure

We are not responsible for delay or failure caused by events outside our reasonable control, including extreme weather, illness, strikes, transport disruption, venue closure, supplier failure, technical outage, cyberattack, payment provider failure, government restrictions, changes in law, fire, flood, pandemic, accident or other unforeseen events.

20. Privacy and cookies

Our use of personal information is explained in our Privacy Policy.

Our use of cookies, pixels and tracking technologies is explained in our Cookie Policy.

By using our website, you acknowledge that your personal information may be processed in accordance with those policies.

21. Changes to these Terms

We may update these Terms from time to time.

The latest version will always be available on our website. Continued use of the website after changes are published means you accept the updated Terms.

22. Severance

If any part of these Terms is found to be invalid, unlawful or unenforceable, the remaining parts will continue to apply.

23. No waiver

If we do not enforce a right under these Terms, this does not mean we have waived that right.

24. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction, except where consumer law gives you the right to bring proceedings elsewhere in the UK.